Technology Home & FAQ

Welcome to the Alta Sierra technology page! Technology staff will be updating these pages periodically to try and ensure accuracy.

Below are a few answers to our frequently asked questions (FAQ).

My child's Chromebook is broken - how do we resolve this?

There are a few options available to parents/students whose school-issued devices are giving them issues.

They can contact their child's teacher, who can then pass along the relevant information to technology staff (if necessary).
They can fill out the Chromebook is missing/broken form and a staff member will get back to them with the next steps. Lost or Damaged Chromebook form

The above form can also be found on the Missing or Damaged Chromebook page linked in the side menu (or bottom menu for mobile users).

My child is having issues with the school-issued Chromebook. Is there something I can do?

Do you have any tutorials on the digital applications my child uses when doing school work?

What is GoGuardian?

GoGuardian Admin is one of our Internet filters. It is Google account-based (i.e. its policies are applied whenever students sign into their school Google account) and is used to help keep students safe and on task when they are on a school device. If your student encounters a screen that says "Restricted by your school IT administrator" -- that is GoGuardian doing its job! For more information, please see our GoGuardian pages.